Terms of service

Terms of Service

Welcome to Dr. Rivo Professional. By accessing our website or purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

  • You must be at least 18 years old or use the website under guardian supervision.
  • We reserve the right to refuse service to anyone at any time.

2. Products & Information

  • We aim to display product details accurately.
  • Minor variations in color, packaging, or design may occur.
  • All products are for external use only unless specified.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (₹).
  • Prices may change without prior notice.
  • Payments accepted via UPI, Cards, Net Banking, and COD.

4. Order Acceptance & Cancellation

  • Orders cannot be cancelled after shipping.
  • We may cancel orders due to product unavailability, pricing errors, or suspicious activity.

5. Shipping & Delivery

  • Orders are processed within 24–48 working hours.
  • Delivery time may vary based on location.

6. Returns & Refunds

Returns and refunds are subject to specific conditions. Please refer to our Return & Refund Policy .

7. User Responsibilities

  • You agree not to misuse the website or engage in fraudulent activities.
  • You must provide accurate personal and delivery details.

8. Intellectual Property

All website content including logos, text, images, and designs are the property of Dr. Rivo Professional. Unauthorized use is strictly prohibited.

9. Limitation of Liability

We are not responsible for indirect or consequential damages. Product results may vary depending on individual skin type and usage.

10. Privacy

Your personal data is handled according to our Privacy Policy.

11. Changes to Terms

We may update these Terms at any time. Continued use of our services implies acceptance of the updated Terms.

12. Contact Information

📧 Email: drrivoprofessional@gmail.com
📞 Phone: +91 89804 63296

By using our website or purchasing from us, you agree to these Terms of Service.