FAQs
Frequently Asked Questions
Everything you need to know about Dr.Rivo.
π Shipping & Ordering
Orders are usually delivered within 3β7 business days depending on your location.
Yes, COD is available in most serviceable locations.
A tracking link is sent after dispatch.
π³ Payments
UPI, Cards, Net Banking, Wallets and COD.
π Returns
Returns are accepted for damaged, defective or wrong products as per our return policy.
π§΄ Product FAQ
Yes. All Dr.Rivo products are manufactured under quality-controlled standards and are intended for external use only.
Most products are suitable for all skin types. A patch test is recommended before first use.
Follow the directions printed on the product label or product page.
Results vary depending on the product and individual skin type. Use consistently as directed.
Yes, many products can be used together when used according to their directions.
Yes. Dr.Rivo does not test its products on animals.
Our products are proudly manufactured in India.
Store in a cool, dry place away from direct sunlight.
Yes, unless otherwise stated on the label.
Stop using the product and consult a healthcare professional if irritation persists.
β Customer Support
Email: helpdrrivo@gmail.com
Phone: +91 8980463296
Address: Vikash Shopper, Vraj Chowk, Sarthana Jakatnaka, Surat, Gujarat - 394101
Phone: +91 8980463296
Address: Vikash Shopper, Vraj Chowk, Sarthana Jakatnaka, Surat, Gujarat - 394101